Our bookstore’s Refund and Return Policy ensures a smooth, transparent process for customers seeking returns or refunds. Customers can request a refund or return on any item within 5 days of purchase, provided that it is in its original, unused condition. Items should be returned in the same packaging to guarantee safe handling and inspection. We value customer satisfaction and prioritize swift processing for all return or refund requests. However, items marked as final sale, such as clearance books, are not eligible for returns or refunds unless they have arrived damaged.

If a book arrives damaged or with a printing defect, we encourage customers to reach out to us within seven days of receiving the product. In such cases, we offer a full refund or replacement, and any shipping costs for returning the damaged item will be covered by the bookstore. To ensure quick resolution, customers should provide photographs of the damage, along with order details, so that our support team can promptly address the issue.

Refunds are processed within five to seven business days of receiving the returned item, and the amount will be credited back to the original payment method. Customers should be aware that some payment processors may take additional time to reflect the refund in their accounts. Our goal is to make every shopping experience enjoyable and worry-free, so our customer support team is readily available to assist with any questions or issues related to refunds and returns.